Solomon Developing Four Additional Field Service Teams to Improve Efficiency

May 2, 2016

field service tech

Solomon Corporation offers field service to repair, test and perform annual maintenance on transformers, regulators and reclosers. Our teams are available to perform preventative maintenance, tests to see if maintenance is needed, and emergency repairs.

Director of Engineering, Ken Puetz has 28 years of transformer testing, design and manufacturing procedure experience. He oversees Solomon Corporation’s Field Service operations.

Currently, three field service crews operate out of the company’s headquarters in Solomon, Kansas. “The new crews are being developed in four locations to improve efficiency and make it more cost-effective for our customers,” Ken said.

To meet the demands and help our clients avoid or minimize costly downtime, our certified field technicians are highly trained, outfitted with state-of-the-art test and repair equipment, and available 24/7 nationwide. Our field maintenance and repair crews can troubleshoot, repair, test, and inspect equipment to quickly ensure that it is in working order.

Ken is in the process of developing and training teams for our Decatur, Tennessee and Georgetown, Texas locations. “The goal is to have the two teams trained and fully operational in 90 days,” he said. “Right now, we’ll have two-man crews, but our goal is for each to have three.”

By the end of the year, Ken will hire and train field service teams to operate out of Grand Junction, Colorado and the new location in Prairie du Chien, Wisconsin. The goal of the field service crews is to provide what Ken calls “cradle to grave service” on transformers. The capabilities include basic to advanced diagnostics and troubleshooting, hot oil processing, repair and routine maintenance.

Field service teams are essential to our clients’ bottom line. With proper repair and maintenance, our customers can extend the life of their power-generation equipment, operate at peak efficiency, and avoid capital expenditure for new machinery.